It's Purpose

The Subaru 3-Year Service Plan ensures your vehicle continues to perform at its best. You can rest assured your Subaru 3-Year Service Plan covers the cost of your servicing1 and your vehicle will always be serviced using genuine Subaru parts and materials. Resale value will be optimised, and you get 24-hour roadside assistance included*.

Our Promise

Your Subaru will always be serviced by trained Subaru technicians using only genuine Subaru parts and materials.

WHAT'S INCLUDED IN A SERVICE PLAN

The 3-Year or 45,000 km (whichever comes first) Subaru Service Plan covers labour, parts and materials, including filters, oils and lubricants that are required to service your Subaru1, as per the schedule located in your Warranty and Service Booklet and vehicle owner’s manual, for the first three scheduled services.

All servicing must be carried out by an Authorised Subaru Centre. This includes Authorised Subaru SubLab Service Centres and Authorised Subaru Parts and Service Centres. Warrant of Fitness checks and registration costs are excluded, as well as maintenance items such as tyres, brake pads, wiper blades, bulbs and general wear and tear items. The list of exclusions can be found in the Warranty and service booklet, on our Warranty page, or you can talk to your local Authorised Subaru Centre.

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Subaru Six Star 6 Year Warranty

Six Star 6 Year Warranty

At Subaru our goal is to give all our drivers confidence. That’s why we offer a Six Star Extended Warranty** when you purchase a Subaru 3-Year Service Plan and stick with Authorised Subaru Centres for servicing throughout the warranty and additional three year extension period2.

It’s another way our Subaru team are behind you wherever you go.

Visiting our Authorised Service Centres is essential for maintaining your warranty, regardless of the length of your warranty. Every time you visit an Authorised Subaru Centre, our award-winning Subaru trained technicians will keep your Subaru operating at peak efficiency, with optimum performance.

View Service Plan Booklet
Long straight road down to a lake

24-Hour Roadside Assist

For Subaru owners who have purchased a 3-Year Service Plan, the AA is the service provider to Subaru Roadside Assist and are on call to get you moving again.

Should you require roadside assistance, phone 0800 42 42 32 and quote your registration number.

The number of breakdown callouts offered each year is unlimited but is subject to qualifying criteria being met. Roadside Assistance is valid for three years from the first date of registration.

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Snowy roads and mountains

Service Plans – for vehicles purchased up until 31.12.2020

If you purchased your New Zealand new Subaru vehicle on or before 31.12.20203 with a Subaru Service Plan, or have a model year 2020 vehicle purchased or registered in 2021, you can find all details about what is covered in the below downloadable brochure. All vehicles detailed above have a scheduled servicing period of 12,500km.

Download Brochure
1. For more detailed information about what is not covered, refer to the relevant warranty and service booklet.

*Only valid on a New Zealand new Subaru when a 3-Year Service Plan is purchased
from an Authorised Subaru Centre.

2. Subaru Service Plan with Six Star 6 Year Warranty – Terms and Conditions:

*Only valid on a New Zealand new Subaru when a 3-Year Service Plan is purchased
from an Authorised Subaru Centre.

Only valid on a New Zealand new Subaru when a $999 Subaru 3 year Service Plan is purchased from an Authorised Subaru Centre. This Subaru Service Plan offer only applies to vehicles of model year 2021 and beyond, sold on or after 01.01.2021 when a Subaru Service plan is purchased. The purchasing of this Subaru Service Plan is only available up to 6 weeks from the first date of registration, and only available on New Zealand new vehicles, imported and sold by Subaru of New Zealand. All New Zealand new Subaru vehicles have a 3 year or 100,000km Manufacturer’s warranty. The purchase of a Subaru Service Plan will provide the opportunity to qualify for an extended 3 year warranty period, after the end of the standard 3 year Manufacturer’s Warranty expires for parts that fail with a manufacturing defect. The additional three-year warranty period covers engine components and drivetrain up to a maximum of 6 years/100,000km (whichever comes first) from the date of first registration and is only applicable where all validation criteria is met. It does not cover fair wear and tear and items detailed in the warranty and service book page 7, 8 and 9.

The Subaru Service Plan with the offer of an extended 3 year warranty only applies to vehicles of model year 2021 and beyond, sold on or after 01.01.2021 when a Subaru Service Plan is purchased. There are requirements that need to be met to maintain the validity for the offer of the extended 3 year warranty. These are:

  • Completion of End of Warranty inspection before the manufacturer’s warranty expires (more details can be found within the Subaru Warranty and Service booklet).
  • All scheduled servicing must be followed and completed by an Authorised Subaru Centre and within a time frame not exceeding 2,500km/4 weeks from the scheduled service required. The scheduled servicing is at every 15,000km or every 12 months (whichever comes first from date of first registration).
3. Subaru Service Plans for vehicles purchase up util 31.12.2020 Terms and Conditions:

Subaru Scheduled 3 Year Service Plan includes labour, parts and materials required to service the vehicle as per the manufacturer's schedule located in the Warranty and Service Booklet. The Subaru Scheduled 3 Year Service Plan is valid for 3 years OR 50,000km, from the date of vehicle's first registration, whichever comes first. The Subaru 3 Year Service Plan and Subaru 24-hour roadside assist is non-refundable and remains with the vehicle for the remainder of its Service Plan Life. The Subaru Scheduled Service Plan does not include Warrant of Fitness or items that are subject to wear and tear. Additional items and associated labour cost outside of the recommended schedule (e.g. more frequent air filter changes due to dusty environment, SLT fluid change due to driving conditions, W.O.F., brake pad replacement etc.) are not covered and a charge may be made by the servicing dealer. Offer excludes Government, rental, fleet purchases and all leases. Offer only available up to the first 12,500km scheduled service.

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