Taking care of your Subaru

Excellent retained value is no accident. Thanks to the quality of our engineering and our dedication to safety, Subaru vehicles retain consistently high resale value. But our DNA is only half the reason why.

Our highly skilled service technicians at our Authorised Subaru Centres around New Zealand have one mission - to keep your Subaru in peak condition. So you can be sure that for years to come, your Subaru will be a good investment. There are currently two new vehicle warranties, this is dependant on the new vehicle registration date. For detailed info on which warranty applies to your vehicle, see below:

Model Year 2021 Vehicles Onwards

Three Year / 100,000 Km New Vehicle Warranty

The Subaru new vehicle warranty and service schedule periods have been updated to align with the Manufacturer’s requirements, which will be effective for all Model Year 2021 new vehicles purchased from an Authorised Subaru Centre from 1st January 2021. This warranty is for a period of three years or 100,000km, whichever comes first from the date of first registration, with scheduled service intervals of every 15,000km or 1 year, whichever comes first. Replacement parts fitted by an Authorised Subaru Centre free of charge during the warranty period are warranted for the remainder of that period.

All new Subaru vehicles imported into New Zealand by Subaru of New Zealand are covered by a comprehensive three years or 100,000km (whichever comes first) warranty during which time any Authorised Subaru Centre in New Zealand will be happy to attend to any parts defective in factory material or workmanship. The Subaru warranty does not affect the statutory rights of the owner of the vehicle and is in addition to any other remedies which he or she may have under the contract of sale. If, despite proper treatment and regular maintenance in accordance with the manufacturer's specifications, any defect occurs in factory material or workmanship in the vehicle within the period of three years or 100,000 km (whichever comes first) from the date of first registration, it will be rectified free of charge by any Authorised Subaru Centre in New Zealand. Not all repairs or adjustments result from parts defective in factory material or workmanship. There are other circumstances which may make workshop attention necessary, and for which a charge may be made. These circumstances depend mainly on where the vehicle is driven and include weather and atmospheric conditions, varying road surfaces, individual driving habits and vehicle usage.

Warranty Conditions

Your Authorised Subaru Centre will also provide assistance and advice on the correct operation and use of your vehicle. However, the owner of the vehicle is responsible for ensuring that the vehicle is serviced in accordance with the maintenance schedule outlined in this warranty. Any consequential, direct or incidental loss or damage is not covered by this warranty, and any statutory or other rights or remedies available in connection with a claim for such loss or damage should be pursued separately. Subaru of New Zealand does not warrant parts or accessories fitted to your vehicle that are not Subaru Genuine Parts as supplied by Subaru of New Zealand.  

For more information, please refer to the Warranty and Service booklet 'Subaru Warranty and service booklet For model year 2021 new vehicles purchased after 1/1/2021' or contact your nearest Authorised Subaru Centre.

 

 

Subaru Warranty & Service Book - MY2021 onwards

 

For Vehicles Purchased new up to 31st December 2020

Your Subaru new vehicle warranty commences on the date of first registration of the vehicle. This warranty (three year/unlimited km) only applies to vehicle sold new on or before 31st December 2020. This warranty is for a period of three years or unlimited km (whichever comes first) from the date of first registration, with scheduled service intervals of every 12,500km or 1 year, whichever comes first. Replacement parts fitted by an Authorised Subaru Centre free of charge during the warranty period are warranted for the remainder of that period.

All new Subaru vehicles imported into New Zealand by Subaru of New Zealand are covered by a comprehensive 3 year unlimited km warranty during which time any Subaru Authorised Centre in New Zealand will be happy to attend to any parts defective in factory material or workmanship. The Subaru warranty does not affect the statutory rights of the owner of the vehicle and is in addition to any other remedies which he or she may have under the contract of sale. If, despite proper treatment and regular maintenance in accordance with the manufacturer's specifications, any defect occurs in factory material or workmanship in the vehicle within the period of 3 years from the date of first supply, delivery or registration (whichever occurs first), it will be rectified free of charge by any Authorised Subaru Centre in New Zealand. Not all repairs or adjustments result from parts defective in factory material or workmanship. There are other circumstances which may make workshop attention necessary and for which a charge may be made. These circumstances depend mainly on where the vehicle is driven and include weather and atmospheric conditions, varying road surfaces, individual driving habits and vehicle usage.

Warranty Conditions

Your Authorised Subaru Centre will also provide assistance and advice on the correct operation and use of your vehicle. However, the owner of the vehicle is responsible for ensuring that the vehicle is serviced in accordance with the maintenance schedule outlined in this warranty. Any consequential, direct or incidental loss or damage is not covered by this warranty, and any statutory or other rights or remedies available in connection with a claim for such loss or damage should be pursued separately. Subaru of New Zealand does not warrant parts or accessories fitted to your vehicle that are not Subaru Genuine Parts as supplied by Subaru of New Zealand.

For more information, please refer to the Warranty and Service booklet 'Subaru Warranty and Service Booklet For all other vehicles' or contact your nearest Authorised Subaru Centre.

 

 

Subaru Warranty and Service Book - pre-2021